💬 Care & Support Service
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💡 FAQ
Frequently Asked Questions
Answers to the most common questions about features, synchronization, Pro plans, and security
Upon completing your order, you instantly receive a 16-character license key formatted as
XXXX-XXXX-XXXX-XXXX. To activate it, go to the «Activate Pro Key» section, enter your code, and click «Activate». If you already have active Pro time, the new period will automatically add to your current balance.
When you first register an AfterNote account, you automatically receive 1 year of Pro for free. This allows you to explore all premium features right away without limits: up to 1,000 notes, 100 folders, all 12 author themes, ZIP export, and browser context menu clipping.
Yes! The Forever* plan is a one-time purchase that grants lifetime access to all Pro features and upcoming updates without recurring fees or subscriptions (technically granted for a 30-year period from purchase date).
All your existing notes and folders remain completely safe! You can continue opening, reading, and editing them locally. If you exceed the free plan limits (20 notes, 2 folders), you will need to renew Pro or free up space before creating new notes.
We support instant bank payments, cards, and over 100 cryptocurrencies via NOWPayments (USDT TRC20/TON/ERC20, Bitcoin, Ethereum, TON, Litecoin, and more) with zero hidden fees.
Yes, fully! AfterNote is built with an Offline-First architecture using IndexedDB. All notes are saved locally to your device instantly. You can write in flight or during outages, and changes sync to the cloud automatically once connectivity is restored.
All data is transmitted strictly over HTTPS with 256-bit SSL encryption. Passwords are protected using modern bcrypt hashing. Access is strictly isolated by authenticated sessions, backups run regularly, and your data is never sold or shared.
Simply sign in to your AfterNote account on your computer, phone, or tablet in any modern browser. All folders, notes, and theme preferences will sync instantly from the cloud. You can also use «Export to ZIP» for offline backups.
The extension is available in the Chrome Web Store. Once installed, click the AfterNote icon in your browser toolbar and sign in. Pro users can select text or links on any webpage and save them into AfterNote folders via the right-click context menu.
Yes. Your Pro license is tied to your AfterNote account and is active everywhere: in the web app on any device, in the browser extension, and in the PWA app.
The editor features a comprehensive toolbar: configurable tables up to 50x30 cells, interactive hyperlinks (shortcut
Ctrl + K), syntax code blocks, formatting styles, and checklists.
Support tickets submitted via the contact form are reviewed within 2–12 hours. Inquiries regarding payment and Pro licenses receive highest priority. Every ticket receives a unique tracking number.
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